Amazon account and verification guide
Identify the marketplace, account type and verification issue before choosing a support path.
Start here
- Confirm your marketplace and whether this is a shopping or seller account.
- Use seller support for seller review issues; shopping-account instructions are not a substitute.
- Record the delivery method and error message without sharing passwords or verification codes.
Topic articles
Detailed guides are being prepared. Start with the checklist above or the number selection and message guides below.
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